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More than one million calls to the Universal Credit helpline have been abandoned without claimants getting an answer over a 12-month period, new figures show. Labour MP Jim McMahon said the sheer number of calls going without an answer could mean many claimants were giving up trying to get through…
Hundreds of thousands of English patients are missing out on cheaper NHS prescriptions, new analysis suggests. More than 800,000 people would have been better off if they had purchased a prescription prepayment certificate (PPC), according to MoneySavingExpert.com. The certificates enable patients to make a one-off payment and then get as…
The investigation of rape and sexual offences are "in a mess", a former top police officer has warned. Ex-Metropolitan Police commissioner Lord Blair of Boughton made his stark assessment as peers debated the controversy around the decison to release "black cab rapist" John Worboys. In the wake of the outcry,…
Charlie Dunn - who drowned after being allowed to ''fend for himself'' at a water park - was placed on a child protection register a year before his death, a judge was told at crown court hearings. Birmingham Crown Court was told how Charlie was dragged from a lagoon by…
Former football coach Barry Bennell carried out the "systematic and persistent" sexual abuse of young boys, including assaulting two youth footballers in the changing rooms at Crewe Alexandra's ground, a court has heard. The 63-year-old, who worked as a youth coach in Cheshire, Derbyshire and Manchester from the late 1970s…
Sajid Javid has ordered a review into "allegations of failures in financial management and governance" at Northamptonshire County Council. On his first full day as the newly re-titled Secretary of State for Housing, Communities and Local Government, he commissioned an independent inspection to better understand whether the authority is complying…
A health minister provoked shock in the Commons after saying there are "seats available" in hospitals when beds are not. Opposition MPs reacted angrily when Philip Dunne made the remark in response to being told how patients were forced to sleep on the floor. Mr Dunne also apologised to people…
Insurance companies risk creating a "genetic underclass" by excluding those who suffer with rare neurological conditions from cover, MPs have heard. SNP MP Gavin Newlands told ministers that action was needed to help those with conditions such as Huntington's Disease get access to insurance. The Paisley and Renfrewshire North MP…
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